Director of Implementation & MTSS Innovation

Director of Implementation & MTSS Innovation

The Director of Implementation & MTSS Innovation plays a pivotal role in elevating Character Strong as a leader in providing consultative support, professional development, and technical assistance to schools to advance implementation of MTSS and other priority initiatives in schools. This leader is responsible for expanding the reach and impact of the implementation arm by establishing high‑value partnerships and contracts with school systems, leveraging knowledge and experience to integrate evidence‑based practices and implementation science, consulting on regional or district‑wide efforts, and ensuring schools receive the essential tools, training, and coaching needed to achieve successful implementation in the service of better outcomes for students.

Character Strong, a Full Bloom Company, is a fast‑paced, tech‑education company that delivers PreK‑12 digital, social‑emotional learning curricula and offers professional learning opportunities to support schools with implementation. The company employs more than 120 full‑time staff and over 40 contractors and interns. Its mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world.

In less than 10 years, its aim is to reach 50 million students and over 2 million educators. It was ranked by INC. as the 449th fastest‑growing private company in the country.

• We Produce Excellence – producing timely, quality results and consistently asking the question, “How can we make this 1% better?”
• We Take Full Ownership – taking the initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and proactively closing identified gaps.
• We Practice Kindness – exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well‑being of self and others.
• We Problem‑Solve – identifying issues, analyzing for understanding, and taking action to implement the best possible solution.

• Conduct needs assessments with districts to identify gaps across Tier 1, 2, and 3 systems and practices.
• Develop comprehensive implementation plans grounded in improvement and implementation science.
• Provide consultative services—including coaching, case consultation, and structured implementation supports—to help districts improve student outcomes.
• Represent Character Strong in webinars, demos, sales calls, presentations, and district engagements (6–8 days of on‑site service delivery per month).

• Conduct thorough assessments to identify the specific needs of students and educators at different intervention levels.
• Work closely with schools, community mental health agencies, and families to implement intervention programs, providing guidance and support to ensure successful integration into existing curricula.

• Develop and deliver engaging professional development, training content, and educator resources.
• Facilitate case consultation sessions, workshops, and virtual learning experiences for Tier 1–3 supports.
• Gather feedback and evaluate training effectiveness to improve PD offerings.
• Travel significantly (50% of the job) to deliver on‑site professional development across all 50 U.S. states, U.S. territories, and Canada.

• Lead the design and development of intervention materials and resources for Character Strong program offerings such as certifications, train‑the‑trainer, custom professional learning related to MTSS, PBIS, implementation science, and restorative practices.
• Conduct discovery research for new product opportunities and guide innovations from concept to prototype to go‑to‑market.
• Collaborate with curriculum developers, educators, researchers, and product teams to ensure all resources are high‑impact, evidence‑based, and aligned with MTSS best practices.
• Make data‑driven recommendations for content…