Auto​/Physical Damage Claims Representative

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

• Investigate, evaluate, and settle entry-level insurance claims
• Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products.
• Learn and comply with claim handling procedures.
• Develop skills in claim negotiations and settlements.
• Effectively service needs of agents, insureds, and others.
• Meet with people involved with claims, sometimes outside of our office environment.
• Use technology-based information for reference, enter information into computer systems and develop specialized skills, including but not limited to property estimating, auto estimating, and use of computer-based programs as tools.
• Obtain and maintain appropriate adjuster’s license as required.

• Bachelor’s degree or direct equivalent experience with property/casualty claims handling
• A minimum of one year of insurance claims experience is required. This requirement may be waived or changed, at Company discretion, based on prior education and/or experience.
• Ability to write reports and compose correspondence.
• Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents).
• Ability to effectively deal with a diverse group of individuals
• Ability to maintain confidentiality and data security.
• Ability to organize data, multi-task and make decisions independently

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities. For this position, the anticipated annualized starting base pay range is: $65,000 - $78,000.

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.

The Concord Group participates in E-Verify.