Retail Sales Manager

My Wireless is dedicated to empowering team members by fostering responsible skills to achieve personal and professional growth. Guided by our core values—Trust, Engagement, Open-Mindedness, Meaningful Relationships, and Winning Together—we focus on building strategic partnerships and nurturing leaders in the fast‑paced wireless and entertainment industry. Established in 2000 and headquartered in Santa Ana, CA, My Wireless operates over 20 locations across major cities, employing over 500 team members.

As a long‑standing AT&T Mobility partner, we are committed to delivering innovative solutions and sustainable growth.

This is a full‑time on‑site role for a Retail Sales Manager based in Fort Wayne, IN. The Retail Sales Manager will oversee daily store operations, lead and motivate the sales team to achieve targets, and ensure an exceptional customer experience. Responsibilities include monitoring store performance, managing inventory, implementing company policies, and providing support to team members to meet organizational goals.

• Strong skills and experience in Retail Sales and Sales management
• Exceptional Communication and interpersonal skills, with the ability to lead and motivate teams
• Proven ability to deliver outstanding Customer Service and enhance Customer Experience
• Solid problem‑solving and decision‑making skills
• Proficiency in managing operations and achieving sales targets
• Previous leadership experience in a retail environment is highly desirable
• Ability to adapt in a fast‑paced and dynamic industry
• Bachelor's degree or equivalent experience in retail management or a related field is preferred