Team Member-Auburn

350 N Grandstaff Dr, Auburn, IN 46706, USA

Posted Tuesday, January 27, 2026 at 5:00 AM | Expires Saturday, February 28, 2026 at 4:59 AM

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002, and we now operate 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. We cater to our customers’ needs with a wide variety of products in tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers, driving our rapid growth and limitless future potential.

All Team Members at Family Farm and Home must show a desire to work toward our mission: building a family dedicated to providing exceptional service, products, and prices focused on fulfilling the lifestyle needs of our customers who aspire to live, work, & grow. A Team Member will also contribute to the daily maintenance of store appearance, including stocking products, placing items in back stock areas, product recovery and assembly, cash register operations, and overall store cleanliness.

• Promote the Family Farm and Home mission statement and family values.
• Execute daily operational goals and priorities assigned by store management.
• Utilize Farm Hand to receive communication and tasks from corporate office and store management.
• Greet customers as they enter/exit the store and interact in a pleasant and positive manner.
• Solicit customers to sign up for Family Farm and Home programs, including Loyalty program, Extended Warranties, Add-on Initiative, Financing, and Item of the Month.
• Answer phone calls professionally, assist customers in store, on Family Farm and Home supported internet sites, and process special orders.
• Utilize POS to checkout customers and follow all cash handling processes and procedures.
• Utilize On the Go to complete POG’s and Mass layouts in the correct locations per the store layout.
• Utilize Harvester to complete online customer orders.
• Understand, support, and solicit customers to use financing options and utilize current financing websites to complete customer credit inquiries.
• Assist in setting promotional signage, price changes, clearance prices, and any other in-store signage as directed by store management or company official.
• Assist in freight, recovery, and out of stock processes.
• Maintain passing scores on corporate store audits, assessments, and store walks.
• Maintain awareness of in-store safety issues and shoplifting activities, communicating potential issues to the store management team.
• Uphold and support all company Loss Prevention measures.
• Operate a forklift and/or pallet jack safely and efficiently (Only 18 years old and above).
• Assist in building/assembling store displays, products, and fixtures.
• Maintain cleanliness of the sales floor, receiving, cash office and register area, as well as restrooms and break room.
• Uphold merchandising, store cleanliness, and safety standards.
• Assist in the completion of Daily Operational standards checklist.
• Contribute to a positive working environment for all team members.
• Perform all other duties as assigned by store management or company officials.

• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Commitment to excellent service and customer satisfaction.
• Clear and effective communication skills with customers and team members.
• Organizational skills, attention to detail, and multitasking ability.
• Basic computer system knowledge.
• Ability to stand for extended periods of time and reach, bend, twist, kneel, and lift up to 50 lbs.

At Family Farm and Home, our mission is to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.