Customer Design Support Specialist

The Messenger Co. is looking for a creative-minded Customer Support Specialist with a background in graphic design who’s ready to put their skills to work in a new way.

If you’ve spent time designing, editing, or preparing digital files and enjoy helping people, this role lets you combine both. You’ll support customers using our software through phone, email, and other channels—modifying design files, troubleshooting technical issues, and making sure every client gets a smooth, polished result.

Onsite Role Monday - Friday from 8am to 5pm.

Full Time With Benefits.

Pay based on Experience.

• Troubleshoot customer calls
• Train customers on software program
• Assist in the layout design, ensuring accuracy and quality.
• Edit and manipulate photos as needed
• Great proofreading skills
• Ability to work with a variety of teams and different levels in the organization
• Collaborate with team members to troubleshoot issues and optimize resolutions
• Other duties as assigned.

• High school Diploma (or equivalent like a GED) or Associates Preferred
• Proven experience in graphic design a plus
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design tools

Hourly Non-exempt, Full-time onsite position

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Messenger, LLC is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, veteran status, or any other legally protected status. We are dedicated to providing reasonable accommodations for individuals with disabilities in the job application process.

If you require assistance or an accommodation due to a disability, please contact us at  so we can make the appropriate arrangements.