Sales Manager

Underground Printing (UGP) delivers the best customer experience through t-shirts and more. UGP has experienced rapid growth, ranking in the Inc 5000 fastest growing companies 5 years in a row.

UGP is seeking a dynamic Sales Manager who thrives in a fast-paced environment. The Sales Manager will be a member of the Sales team, working alongside other Sales Managers, and reporting to the Regional Sales Manager.

This position is classified as in-person, reporting to the Regional Manager and working out of our retail location in Auburn, AL. This position is classified as a fixed work schedule, with responsibility for coordinating with direct manager and/or team members in handling relevant urgent action items as they arise, even during non-work hours.

• Promote UGP's core values; show up, work hard, be respectful and honest, strive for excellence, do what you say and promote DEI
• Responsible for converting quotes to lead to sales.
• Communicate sales, store and personnel information to your regional manager in a timely manner
• Adhere to the Digital Code of Conduct
• Provide feedback in a constructive manner to affect change
• Responsible for actively participating in both a 1 on 1 weekly meetings with the Regional sales manager and a weekly L10 with the RSM and the other sales managers in your group
• Responsible for assisting in coverage when other UGP team members are unavailable.
• Responsible for taking care of your customers and ensuring they have the best experience and outcome possible.
• Responsible for engaging and being part of your local community.
• Responsible for communication with customers via phone, email or in person to determine their needs.
• Responsible for thinking of and relaying ideas for sales and marketing tools and ideas to Regional Sales Manager
• Work with the National Sales Manager and Head of Marketing to engage with customers and drive sales at events and local opportunities.

• Responsible for the store opening and closing per the opening and closing checklists in accordance with the store hours.
• Deposit money to the bank for both custom and retail, in a timely, efficient manner per the Custom and Retail bank deposit procedure
• Responsible for interview, hiring, training, directing and evaluating Store Associates.
• Responsible for the storefront to be clean, organized and welcoming.
• Be responsible for the store being open for scheduled hours and special events.
• Responsible for scheduling SA store hours and handling call offs / no shows / shift changes
• Coordinate retails displays to ensure the store is optimized for retail sales.
• Responsible for all supervisory tasks including but not limited to time card approvals, annual reviews, issue disciplinary actions, time off request of SAs.
• Actively manage / work your store on major retail event days.

An ideal candidate would love the customer-salesperson relationship, the challenge of generating your own sales, and the environment and clientele you'll find in your town.

We're looking for candidates who are eager for a chance to establish themselves in a rapidly expanding company through hard work, determination, and the development of countless professional relationships in the local area and beyond.

This is a full-time, salaried position and sales performance bonus with paid time off & paid holidays. Full-time Team Members are also eligible to join our 401(k) Plan -- with employer 4% matching.

UGP offers Health, Dental, and Vision Insurance to all full-time Team Members. UGP offers a variety of different employer-contributed PPO Medical Insurance plan options to choose from through Blue Cross Blue Shield, as well as Dental Insurance through Delta Dental and Vision Insurance through Eyemed.

We participate in E-Verify, a program that confirms new hires' eligibility to work in the United States. For more information about E-Verify, please visit E-Verify.gov. We are committed to ensuring that all employees are treated fairly and equitably, regardless of their immigration status.

• Candidates should have a degree from a 4-year college or university.
• Excellent writing and oral communication skills.
• Previous Sales experience.
• Very strong in typing, speed and accuracy
• Highly advanced organizational skills.
• Proficient with Gmail and its applications, cloud computing sites and social media
• Prior management experience is preferred.