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QA & CX Leader NA Customer Care

Job in Auburn, Lee County, Alabama, 36831, USA
Listing for: Stellantis
Full Time position
Listed on 2026-01-29
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager, Quality Control / Manager, IT QA Tester / Automation, Quality Technician/ Inspector
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: QA & CX Leader for NA Customer Care
A leading automotive company is seeking a Quality Assurance (QA) Manager for North America Customer Care. This role is critical in leading the quality assurance strategies that ensure a world-class customer experience. Responsibilities include overseeing quality process development, managing call listening functions, and integrating quality insights into operations. The ideal candidate will possess strong leadership skills and experience in data analysis to drive systemic improvements.

This position is based in Auburn, Alabama.
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