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Global VOC & Performance Analytics Lead

Job in Auburn, Lee County, Alabama, 36831, USA
Listing for: Stellantis
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global automotive company is seeking a Manager, Voice of the Customer & Performance Analytics in Auburn, Alabama. This role involves designing and managing the Voice of the Customer program and analyzing customer feedback to derive actionable insights for leadership. The ideal candidate will have over 8 years of analytics experience, a strong background in customer insights, and proficiency with data tools.

This position combines strategic oversight and operational management for performance improvement across customer care operations.
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