Ram Brand, Commercial Vehicle; CV Team - Specialty Vehicle Technical Manager

Stellantis is seeking a dynamic and experienced Commercial Vehicle (CV) Specialty Vehicle Technical Manager to lead the technical aspects related to multi‑brand programs for our Commercial Vehicle (CV) portfolio in North America. The initial focus of this role will be to support the team’s expansion into non‑Ram CV vocations & markets, with expectations to grow as new opportunities are identified. This role is critical in delivering best‑in‑class technical service to our commercial customers, ensuring seamless integration and performance of upfit solutions, and driving innovation in CV‑specific features.

This job directly supports upfitters, dealers, engineering, service, and sales/marketing, by resolving technical issues or questions in real time.

• Lead Technical Support Operations for CVs, ensuring timely and effective resolution of field issues
• Serve as the primary technical liaison between Stellantis and key stakeholders including upfitters, dealers, customers, engineering, service, and sales/marketing teams
• Provide real‑time technical guidance to support vehicle modifications, diagnostics, and service‑related inquiries
• Champion customer satisfaction by delivering proactive solutions and maintaining high service standards
• Collaborate with Product Development and Engineering to implement innovative CV‑specific features that meet evolving industry demands
• Support Sales and Marketing initiatives by providing technical expertise and insights into product capabilities and limitations

• Bachelor’s degree in Engineering, Automotive Technology, or a related field (Master’s preferred)
• Minimum 5 years of experience in automotive technical support, product development, or field service
• Basic understanding of vehicle systems, diagnostics, and upfitting processes
• Proven ability to manage cross‑functional projects and resolve complex technical issues
• Excellent communication, presentation, and stakeholder engagement skills
• Ability to travel as needed to support shows/events, and customer engagements
• Strong analytical and problem‑solving skills with a customer‑first mindset
• Proficiency in technical documentation and reporting tools

• Experience in CV marketplace: mobility, fire/rescue, military/SSV, passenger/bus, etc.
• Strong Stellantis background with multidisciplinary experience
• Ability to comprehend complex problems and translate into basic terminology
• External experience within CV industry is a big plus
• Experience working with OEMs, upfitters, and dealership networks
• Familiarity with commercial vehicle regulations and industry standards