Account Manager Hospitality & Events

Greenawalt Hospitality is hiring an Account Manager (Hospitality & Events) to support our Regional Hospitality division. This role is responsible for managing client relationships, coordinating event/service details, and communicating key information to internal teams to ensure smooth execution and a great client experience. If you’re organized, client-focused, and thrive in a fast-paced environment, we’d love to meet you.

Job Type: Full-Time

Location: In-Person (Auburn, AL)

Salary: $37,500–$45,000 (based on experience)

• Some nights and weekends required (typical for the hospitality/events industry)
• Some travel required

• Health insurance
• Retirement benefits
• Paid holidays
• Uber Safe Ride Program
• Additional company benefits

• Serve as the primary point of contact for assigned clients
• Build strong working relationships by understanding client needs and expectations
• Provide solutions and recommendations based on client requests and service capabilities
• Ensure clients understand applicable legal requirements and company policies related to their events

• Communicate event details, timelines, and client requests to Operations and internal teams
• Ensure internal teams receive accurate and timely information needed for successful execution
• Track updates and changes to event plans and communicate them clearly

• Support compliance by helping clients follow legal requirements and company standards
• Reinforce expectations and requirements to help ensure events meet regulatory and internal guidelines

• Coordinate event logistics and details based on client needs and operational requirements
• Maintain organization across multiple events to support successful delivery and client satisfaction

• Identify opportunities to upsell services when appropriate
• Support relationship growth and help develop new client opportunities

• Collect, record, and process payments to support financial reconciliation
• Maintain accurate client records, documentation, and event information
• Generate and update proposals, contracts, and reports using internal templates and systems

• 2+ years of experience in account management, client services, hospitality, events, sales, or operations support
• Strong customer service and relationship-building skills
• Excellent communication skills (written and verbal)
• Highly organized with strong attention to detail
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Comfortable working some nights/weekends and occasional travel as needed

U.S. Equal Employment Opportunity laws make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. All candidates that apply to B&B will be treated equally and given the same opportunity for the applied position.

We ask and follow the same interview questions and procedures to all applicants and do not discriminate. The most qualified candidate will be chosen for the position.