Customer Service Representative

Full Time Customer Service Representative

This position will work at Store 4109 located at 1409 S College St, Suite 120K, Auburn, AL 36832.

We are a full‑time entry‑level role with opportunities for growth. We seek a team player with a mature work ethic, integrity, a results orientation, and exceptional customer service skills.

• Complete cash transactions for customers
• Initiate customer loans
• Contact customers about past due payments
• Work rotating shifts and some Saturdays;
  Sundays off

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment
• Safe, secure transportation and a valid driver’s license; maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance
• Must be at least 19 years of age
• Proof of eligibility to legally work in United States

• Monthly bonus program
• Steady hours, paid time off, paid holidays

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Benefits available to full‑time employees; each benefit available at varying lengths of employment.

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. They also serve small businesses through check cashing, bill pay, and short‑term loans.

Operating in the specialty finance industry, QCHI has services through a network of approximately 230 branches in the United States and online under the brands Lend Nation and 310‑Loan in Canada.

The specialty finance consumer loan industry is rapidly evolving, and QCHI remains focused on technology, product and process development, and innovation to meet customer needs.

QCHI’s headquarters is in Lenexa, Kansas. The company has approximately 700 employees. Learn more at

QCHI / Lend Nation is an Equal Opportunity Employer.

Full Time Customer Service Representative