Fleet CAC Liaison & Customer Experience Lead

A leading automotive manufacturer is seeking a Fleet CAC Liaison Manager to serve as the primary liaison to the Fleet Customer Care Center. The successful candidate will ensure alignment on performance and service quality and effectively manage relationships with contracted service providers. Responsibilities include monitoring case handling, conducting root-cause analysis for improvements, and collaborating with various teams to enhance customer satisfaction.

Ideal candidates possess strong communication and analytical skills, and a relevant bachelor's degree.
#J-18808-Ljbffr