Administrative Support Assistant II

Administrative Support Assistant II at Auburn University

Position Summary:

The Administrative Support Assistant II provides essential administrative and customer service support to Auburn University’s Facilities Management Contract Services team. Acting as the primary contact for custodial requests, this position ensures timely responses to requests from students, faculty, and staff. Key responsibilities include preparing routine documents and correspondence, coordinating contract review meetings and walkthroughs, maintaining accurate electronic records, and assisting with basic financial and procurement processes.

This role is vital in supporting organized documentation, effective contractor communication, and smooth daily operations, all while delivering professional and responsive service to the campus community.

• Acts as office receptionist by receiving and routing telephone calls, emails, and visitors; provides basic information and gathers necessary details as needed.
• Prepares documents, reports, and other materials; composes and edits routine correspondence as directed.
• Serves as the primary contact for the email account, ensuring timely responses and appropriate follow-up with customers.
• Schedules monthly, quarterly, and annual contract review meetings for Contract Services.
• Conducts occasional walkthroughs with Contract Services personnel and contractors to monitor performance and compliance.
• Drafts penalty letters and other official correspondence related to contractor performance.
• Maintains office supply inventory and places orders for materials and equipment as needed.
• Processes and prepares various forms, including work orders, purchase orders, and personnel documents.
• Creates and maintains accurate electronic records, files, and documents in Box (Auburn).
• Calculates, posts, and verifies data for standard financial statements, reports, and vouchers.
• Provides administrative support to all shops as needed within Campus Services, including WRRD and Work Management.

• Life‑Changing Impact:
  Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence:
  We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You:
  Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama:
  The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top‑ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone:
  Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

• High school diploma or equivalent and 2 years of experience in clerical support services.

Substitution allowed for experience:
When a candidate has the required education but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

• Standard knowledge of office functions.
• Working knowledge of Auburn University administrative systems appropriate to the position.

Posting Date:
January 6, 2026 – Closing Date:
January 20, 2026.
Salary Range: $31,200 – $39,480.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Higher Education