Quality Assurance Specialist; AUBURN HILLS

How Will You Make an Impact?

As a Quality Engineer at our Auburn Hills, MI facility, you will ensure the highest quality standards are upheld throughout the full product lifecycle—from initial design through manufacturing and final delivery. You will develop and maintain quality systems, drive continuous improvement initiatives, resolve product and process issues, and maintain compliance with industry regulations and customer requirements. Your work will directly influence product reliability, customer satisfaction, and operational excellence across the site.

Location:

On-site at our Auburn Hills, MI facility, with occasional travel to suppliers or other Jabil sites as required.

What Will You Do?

• Design, develop, and implement quality control plans, inspection procedures, and testing methods for new and existing products.
• Lead root cause investigations and drive effective corrective and preventive actions (CAPA).
• Partner with suppliers to establish and maintain quality standards, conduct supplier audits, and monitor supplier performance.
• Utilize statistical process control (SPC) tools to monitor processes, identify trends, and recommend improvements to reduce defects.
• Ensure compliance with ISO 9001, AS9100, IATF 16949, customer requirements, and internal quality management systems.
• Maintain accurate and comprehensive quality documentation.
• Drive and support continuous improvement efforts using Lean, Six Sigma, Kaizen, 8D, and other methodologies.
• Act as a primary interface for customer quality inquiries; resolve customer complaints and communicate quality performance updates.
• Provide quality training, guidance, and mentorship to manufacturing teams and cross‐functional groups.
• Compile and analyze quality data; generate reports and present findings to leadership for decision‐making.
• Perform other duties as assigned.

How Will You Get Here?

Education

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Manufacturing, or related field) required.

Experience

• 3–5 years of experience in a Quality Engineering role within manufacturing.
• Experience in electronics, medical devices, automotive, or aerospace preferred.
• Equivalent combinations of education and experience may be considered.

Knowledge, Skills & Abilities

• Strong understanding of quality management systems such as ISO 9001, AS9100, and IATF 16949.
• Proficiency with SPC, Minitab, FMEA, control plans, and PPAP processes.
• Demonstrated experience using 8D, 5 Whys, and Fishbone methodologies for problem-solving.
• Excellent written and verbal communication skills across all organizational levels.
• Strong analytical skills, attention to detail, and ability to manage multiple priorities.
• Proficient in Microsoft Office Suite; experience with ERP systems is a plus.

Preferred Qualifications

• ASQ certifications such as CQE, CSSBB, or CMQ/OE.
• Experience with supplier quality management, supplier audits, and quality improvement initiatives.
• Lean or Six Sigma experience.