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IT QA Tester / Automation QA Specialist / Manager

Quality Assurance Lead, NA Customer Care

Job in Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for: Stellantis
Full Time position
Listed on 2026-01-30
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation, QA Specialist / Manager
  • IT/Tech
    IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global automotive company is seeking a Quality Assurance Manager for its North America Customer Care operations. This role leads the strategy, governance, and execution of QA processes across contact channels to enhance customer experience. Candidates should have a Bachelor's degree and 5-8 years of experience in quality assurance within a call center environment. The position requires strong analytical, organizational, and communication skills, alongside proficiency in Microsoft applications and quality monitoring tools.
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