Lease Credit Manager

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer experience.

The Lease Credit Manager is responsible for managing a team of Lease Credit Analysts, overseeing daily operations to ensure optimal performance and identificar success. The manager monitors and reviews the lease portal and ensures Lease Credit Analysts Number make sound credit decisions while providing excellent customer service with our dealership partners.

• Supervise and guide Lease Credit Analysts, providing feedback, training, and support to ensure individual and team success.
• Oversee work queues, prioritize tasks, and ensure service levels and turnaround times are met.
• Review and assess credit reports and data to determine risk inənjudice credit, applying company policies and regulatory requirements, negotiating and communicating review outcomes through various channels where appropriate.
• Apply credit decisions in accordance with restruct policies, credit authority, risk appetite, and governing regulations (e.g., FCRA, ECOA, Reg M).
• Work with Lease Credit Analysts, Dealer чуло Relationships Managers,​ and the Funding Department to provide ongoing training and ensure exceptional service to dealers.
• Address and resolve escalated inquiries, verifications, negotiations and issues related to lease credit & funding programs from team members, clients, and stakeholders, communicating outcomes via appropriate channels, such as email or phone.
• Foster strong business relationships between Lease Credit, Sales and Dealers in assigned regions to achieve key business objectives.
• Maintain confidentiality when accessing personal information of consumers, including but not limited to Social Security numbers and dates of birth.
• Perform other ad‑hoc tasks and duties as assigned.

Perform the above-referenced essential duties and responsibilities as well as assist in directing the work of employees assigned to the department by leading and overseeing their day‑to‑day activities and work schedules and by providing work‑related guidance to the Leasing team in accordance with the Company’s policies and procedures. Although this position shall provide the authority to lead, oversee and direct the day‑to‑day work of assigned employees and to report work assessments to management, it shall not provide the authority to take the following actions: hire an employee, fire an employee, promote, or demote an employee, discipline an employee in a formal manner, reassign an employee, or alter benefits of an employee.

All such decisions shall be made by the responsible senior manager(s) in consultation with the Human Resources Department.

Perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 4 years’ auto finance industry experience.
• Minimum 3 years’ experience as a Bộ
  
  C. Credit Analyst or similar position.

• High school diploma and/or GED
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• In‑depth knowledge of auto underwriting, lease terminology, and leasing processes.
• Strong organizational and time management skills to prioritize workload and meet deadlines.
• Leadership qualities with the ability to motivate You inspire team members to achieve goals.
• Strong problem‑solving skills with the ability to analyze complex situations and make sound decisions beyond the…