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Global VOC & Performance Analytics Lead

Job in Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for: Stellantis
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading automotive company is seeking a Manager, Voice of the Customer & Performance Analytics. This role is critical in handling the global VOC and KPI insights for Customer Care. Responsibilities include designing the VOC program, analyzing customer feedback, and collaborating with various teams to ensure actionable insights. Ideal candidates will possess extensive experience in analytics and the ability to navigate large datasets successfully.
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