More jobs:
Customer Care Process & Leader
Job in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-02-01
Listing for:
Stellantis
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A major automotive company in Auburn Hills, Michigan is looking for a Customer Care Process & Knowledge Specialist to enhance customer service operations through process optimization and knowledge management. The ideal candidate will have a Bachelor's degree and over 5 years of experience in customer care or knowledge management. Responsibilities include managing program requirements, leading process design, and ensuring digital transformation initiatives are met.
This role offers a comprehensive benefits package and a focus on professional growth.
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