Sr. Sales Manager – NAPA North America – GPC Global

About Us

PHINIA is an independent, market‑leading premium solutions and components provider with over 100 years of manufacturing expertise. With more than 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan.

PHINIA promotes an inclusive culture and diverse perspectives, thrives on collaboration, and fosters the development of talented employees.

We offer a strong local presence and exciting global opportunities. Join us on a shared journey toward a brighter tomorrow.

Reporting to the Director of Sales, Marketing and Training – North America, the Sr. Sales Manager – NAPA North America/GPC Global will manage the long‑term relationship with one of PHINIA’s largest automotive aftermarket clients, drive revenue growth, and ensure delivery of high‑quality solutions.

• Serve as the primary point of contact for the NAPA North America account (US and Canada).
• Coordinate GPC’s global business plans and foster long‑term relationships internally and externally.
• Develop and execute strategic business plans to drive revenue growth with NAPA US and Canada, coordinating global planning efforts with other PHINIA divisions.
• Work with other PHINIA global divisions to establish, track, and execute goals that exceed GPC expectations.
• Identify new business opportunities, upsell and cross‑sell to increase share of wallet.
• Achieve and exceed sales targets, KPIs, and other performance metrics set by the business.
• Stay informed about industry trends, competitor activities, and new product developments within the account.
• Leverage industry insights to recommend solutions that address customer needs.
• Collaborate with marketing, supply chain, finance and operations to deliver seamless solutions.
• Provide customer feedback to improve products, services and processes.
• Coordinate logistics and distribution to ensure efficient delivery.
• Develop demand forecasts in collaboration with NAPA North America and supply‑chain demand‑planning teams.
• Lead contract negotiations and manage agreement execution with strategic customers locally and globally.
• Ensure compliance with terms and conditions while maintaining profitability.
• Resolve contract issues and conflicts to achieve mutual satisfaction.
• Monitor customer satisfaction through communication, surveys and feedback loops.
• Resolve customer issues, complaints, or concerns in a timely manner.
• Coordinate internal teams for major customer events and participate in industry events to promote PHINIA’s presence.

• Bachelor’s degree in Business, Marketing or a related field (MBA or advanced sales certifications are a plus).
• Minimum of 7 years in account management, sales or business development in the automotive aftermarket.
• Proven track record of managing high‑value strategic accounts and achieving sales targets.
• Strong understanding of the aftermarket supply chain, product offerings and industry trends.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem‑solving abilities with a customer‑centric mindset.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Proficiency with CRM software (e.g., Salesforce), Microsoft Office Suite and other sales‑related tools.
• Knowledge of automotive parts, accessories and channels.
• Experience with major retail accounts, wholesale distributors and large aftermarket buying groups.
• Willingness to travel frequently (up to 40 %) and occasionally internationally.

Compensation and benefits designed to attract, motivate, reward and retain a diverse workforce. Our programs are competitive, equitable and include health and well‑being resources, family‑centric policies and an agile workplace program.

• Product Leadership – Innovation that brings value to our customers.
• Humility – Seeking out diverse perspectives and working collaboratively.
• Inclusivity – Recognizing our differences makes us stronger.
• Net‑Zero – Committed to energy efficiency, waste reduction and beneficial reuse.
• Integrity – Doing what is right.
• Accountability – Driving results.

Safety is a priority; employees are…