Operator, Telecommunications

Position: Operator, Telecommunications - 20.5h Various Shifts
Monday 4:00pm-10:30pm

Tuesday 4:00pm-11:00pm

Every other weekend 7:00am-3:30pm

Every other holiday 7:00am-3:30pm

An occasional 11:00pm-7:00am

Under the general supervision of the Coordinator and within established hospital and department policies and procedures, perform a variety of hospital communication system and answering service duties.

Education/Training:

* High school diploma required

Licenses/Certification:

* N/A

Required

Qualifications and Skills:

* Knowledge of the computer terminal, switchboard and keyboard is necessary

* Excellent telephone and customer service skills. A basic knowledge of answering service and medical terminology preferred.

* Ability to multi task and prioritize in a fast paced, time sensitive environment.

Preferred

Qualifications and Skills:

* Familiarity with computer terminal, keyboard and telephone console and answering service experience is preferred.

Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AGE AND DIVERSITY RELATED CRITERIA:
Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.

ABILITY TO FULFILL JOB EXPECTATIONS:
Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the work place, and with or without reasonable accommodation.

PHYSICAL DEMANDS:
Sit for long periods of time. Repeat movements over and over. Use hands to handle, control, or feel objects, tools, or controls. Speak clearly so listeners can understand. Understand the speech of another person. Visual acuity sufficient to clearly read alarm panels, reader board, Startel workstation, etc. Hearing acuity sufficient to hear from 22 feet away the emergency phone, alarm panels and Startel workstation and then respond to the emergency line within 3 to 5 rings and alarm panel within 15 seconds.

* Salary Range:$15.67-$23.50

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.