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Customer Svc Rep
Job in
Attalla, Etowah County, Alabama, 35954, USA
Listed on 2026-03-05
Listing for:
Heidelberg Materials
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Attalla, ALtime type:
Temps pleinposted on:
Offre publiée aujourd'huijob requisition :
JRLine of Business:
Other
** Customer Service Representative
** Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
** What You'll Be Doing
*** Provide timely, professional support to customers via phone, email, and digital channels.
* Accurately enter and manage customer orders, ensuring clarity and attention to detail.
* Collaborate with internal teams to resolve service issues and ensure seamless delivery.
* Communicate product, service, and delivery information clearly and confidently.
* Identify opportunities to improve the customer experience and support operational efficiency.
** What Are We Looking For
*** Strong communication skills with the ability to engage customers clearly and respectfully.
* Ability to multitask and maintain accuracy in a fast-paced environment.
* Comfort using computer systems and learning new tools quickly.
* Problem-solving mindset with a focus on finding practical, customer-centered solutions.
* Team-oriented approach with the flexibility to support changing business needs.
** Work Environment
** This role operates in a professional office or hybrid setting, requiring regular use of computers, phones, and standard office equipment. Work involves collaborating with internal teams and supporting customer needs through consistent, reliable communication.
** What We Offer
*** Competitive base salary
* 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
* Highly competitive benefits programs, including: + Medical, Dental, and Vision along with Prescription Drug Benefits + Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA) + AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance + Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave, and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled
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