Customer Service Rep; Brookwood Road

Customer Service Rep (05839) - 90 Brookwood Road

Want to learn how to make pizzas and have a fun time while doing so? Join our team!!

We are looking for qualified customer service representatives with personality and people skills. Whether it's a hobby, main gig, or supplemental job, Domino's offers schedules that work for you.

• Must be 16 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery area to storage, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Provide written and verbal instructions to customers and colleagues.
• Enter orders using a computer keyboard or touchscreen.
• Make accurate monetary change.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co‑workers to process orders over the phone and in person.
• Perform mathematical calculations accurately and quickly.
• Demonstrate motor coordination and hand–eye coordination for precise movements at speed.

Advancement: Many team members begin as delivery drivers and advance to franchise owners, managers, and corporate positions.

Diversity: We recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We strive to create an environment that welcomes differences and supports everyone’s potential.

Summary Statement: We take pride in our team members, and our team members take pride in Domino's Pizza. The best pizza delivery company is built on exceptional teamwork.

Exposure to:

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures ranging from 36°F in the cooler to 90°F and above in some work areas.
• Sudden temperature changes.
• Food odors, cornmeal dust, cramped quarters such as walk‑in coolers.
• Hot surfaces/tools up to 500°F.
• Sharp edges and moving mechanical parts.

Sensing:

• Effective talking and hearing on the telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate hot and cold surfaces.

Temperaments:

• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, analyze data, make judgments, and decisions.

Physical Requirements

• Standing: Most tasks are performed from a standing position. Work surfaces range from 36" to 72".
• Walking: Short distances for short durations.
• Sitting: Paperwork completed at a desk or table.
• Lifting:
  • Bulk deliveries unloaded with a hand truck.
  • Deliveries up to 50 lb with dimensions up to 3' × 1.5'.
  • Cases lifted from floor and stacked up to 72".
• Carrying:
  • Large cans (3 lb 7 oz) from workstation to storage.
  • Pizza sauce (30 lb) from storage to front of store.
  • Trays of dough (≈12 lb each) carried three at a time over short distances.
• Pushing:
  • Trays placed on dollies (up to 30" long, up to 7.5 lb force). Trays may also be pulled.
• Climbing: Infrequently navigate stairs or ladders.
• Stooping/Bending:
  • Forward bending at waist for pizza assembly station (30‑45 s per bout). Repeated continuously during the day.
  • Similar bending at front counter and when stocking ingredients.
• Reaching:
  • Continuous reaching up, down, forward. Occasionally above 72" to control ovens and change prices.
• Hand tasks:
  • Eye‑hand coordination essential; use of hands continuous.
  • Handling dough, pizza peels, cutters, boxes; frequent pinching.
• Tools/Equipment: Use of pencils, phones, calculators, pizza cutters, peels, etc.

Not Applicable

Full‑time

General Business

Software Development and IT Services and IT Consulting