Building Automation Service Specialist

Overview

Here at Siemens, we aim to enable sustainable progress through technology by empowering customers and blending the real and digital worlds. Our Smart Buildings team creates efficient, safe, adaptable, and responsible environments and strives to improve people’s lives through better places. Transform the everyday with us!

Our HVAC Service Specialists perform assigned tasks on automation systems, including service agreement maintenance, projects, and on-call (time and material) service. They respond to emergency service calls during scheduled hours and after hours as needed. You will be the face of Siemens, with regular customer interaction that helps clients save energy and money and supports a more sustainable future.

As a HVAC Service Specialist, you will:

• Execute digitalization and standard service operations strategies
• Collaborate with internal service teams including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and complete the required training
• Adhere to mandatory policies, procedures, and standards; coordinate with contractors on job sites; maintain tools and test equipment
• Support after hours during on-call rotation; respond to service calls (emergency and on-site) as assigned; perform repairs on all automation system types
• Complete service ticket documentation per policy and maintain preventive maintenance schedules
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
• Provide instructions to customer personnel regarding proper system operations and assist with training
• Identify and report system discrepancies, suggest upgrade opportunities, assist in pricing repairs and upgrades to existing agreements, and perform system checkout and startup on projects
• Work overtime when needed; compressed schedules may require extended hours to meet commitments
• Work rotational on-call and/or minimal overnight travel
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs; perform other duties as assigned

Basic Qualifications:

• 1+ years of experience servicing electronic control, Building Automation or HVAC equipment
• Electro-mechanical experience and user PC/software skills
• Ability and willingness to work in various conditions (climbing ladders, scaffolds, high lift equipment, ducts, crawl spaces, roofs, basements, above ceilings)
• Must be able and willing to use hand tools, laptop, email, smartphone, and tablet; able to carry and move equipment and tools weighing up to 50 pounds unassisted
• Experience with Microsoft Office (Word, Excel, Outlook)
• Ability and willingness to work overtime when needed
• Must be 18 years of age and possess a valid driver’s license with limited violations; must meet eligibility requirements for Siemens fleet vehicle program
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• High school diploma or state-recognized GED
• Specialized skill training/certification
• 2+ years of experience installing and servicing electronic control, Building Automation or HVAC equipment
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare, delivering technology with purpose and real value for customers.

Our Commitment to Equity and Inclusion

We value your unique identity and perspective. We are committed to providing equitable opportunities and a workplace that reflects the diversity of society, while ensuring we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

hvac controls, building controls, programming, hvac field technician, heating, ventilation, air conditioning, direct digital control, apogee, Desigo, Modbus, Tridium, Niagara, Alerton, commissioning, Lon Works, BACnet, DDC, BMS, building management, mechanical systems, system integration