Shift Supervisor - Retail

Duties and responsibilities included but not limited to:

• Maintaining a safe and secure environment for customers and employees while providing general Unarmed security duties to our clients.
• Promote safety by being alert to observe, correct, and report any hazards.
• Understand and comply with Prosegur and Client requirements, as well as specific post instructions.
• Participate in training and become familiar with general safety procedures.
• Interact with clients, visitors, employees, and the public in a professional manner.
• This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills.
• You must be able to perform routine foot patrols, moderate lifting, and work in all-weather elements as an Unarmed Security Officer.

This position requires significant physical activity throughout the shift. Officers must be able to:

• Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1–2 miles per shift)
• Frequently climb stairs, ramps, or ladders as required by site patrol routes
• Work indoors and outdoors in varying weather conditions
• Maintain alertness and situational awareness during all patrols
• Occasionally lift and/or move up to 25 pounds

These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.

• Must be 18 years or older
• High school diploma or GED equivalent
• Must have a New York State Security License
• Must have one (1) year of experience as a security officer
• Must have reliable transportation
• Must have good communications skills
• Ability to stand or walk for long periods
• Must be able to walk/run flights of stairs on a daily basis.
• Ability to think clearly during crisis or high-stress periods
• Must be reliable, have a positive attitude, and uphold ethical behavior