Sales Manager

Summary of Position

Summary of Position - Responsible for generating revenue by selling guest rooms, meeting space, and hotel services to corporate, group, and leisure clients. This role focuses on building strong client relationships, developing new business opportunities, and executing sales strategies to maximize occupancy and profitability.

Reports to: Director of Sales/General Manager

Supervises: NA

• Strong negotiation, communication, and interpersonal skills
• Proven ability to meet or exceed sales targets
• Knowledge of hotel sales systems, CRM tools, and revenue management principles
• Relationship-building and customer-focused mindset
• Strategic thinking and problem-solving skills
• Excellent written and verbal communication
• Time management and organizational skills
• Proficiency in Microsoft Office and hotel sales software
• Ability to work flexible hours including nights, weekends, and/or holidays as needed

• Bachelor s degree in hospitality management, Business, Marketing, or related field (preferred)
• 5+ years of hotel sales or hospitality sales experience

• Develop and execute sales strategies to achieve revenue and occupancy goals
• Identify, prospect, and secure new corporate, group, and event business
• Maintain relationships with existing clients to encourage repeat business
• Conduct hotel tours and client presentations
• Negotiate contracts, rates, and terms with clients
• Collaborate with marketing, revenue management, and operations teams
• Prepare sales forecasts, reports, and market analyses
• Attend networking events, trade shows, and industry functions
• Monitor market trends and competitor activity
• Ensure accurate and timely entry of sales activities into the CRM system

Performs other related duties as assigned by the Sales Team, Managers and Directors.

• The ability to attend work predictably and regularly and to be punctual.
• The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates
• The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).
• The ability to work with mathematical concepts and to apply concepts to practical situations.
• The ability to work cooperatively with others.
• The ability to deal politely and professionally with customers and coworkers.
• The ability to perform several tasks at once.
• The ability to follow directions or instruction.
• The ability to use a computer to communicate, create, and access information.
• The ability to lift and move 10 pounds.
• The ability to sit/stand/bend/stretch, etc.
• The ability to use hands to finger, handle, or feel and reach with the hands and arms

Physical Demands

Constantly – occupation requires this activity more than 66% of the time (5.5+ hours/day)

Frequently – occupation requires this activity from 33% to 66% of the time (2.5 – 5.5 hours/day)

Occasionally – occupation requires this activity up to 33% of the time (0 – 2.5 hrs./day)

Not Applicable – activity is not applicable to this occupation.

Stand, Walk, Sit, Handling/Fingering, Reach Outward, Reach Above Shoulder, Climb, Crawl, Squat or Kneel, Bend – Constantly or Frequently as indicated by typical job tasks.

• 10 lbs. or less
• 11 to 20 lbs.
• 21 to 50 lbs.
• 51 to 100 lbs.
• Over 100 lbs.

• 12 lbs. or less
• 13 to 25 lbs.
• 26 to 40 lbs.
• 41 to 100 lbs.

• Extreme Cold (non-weather) – Constantly/ frequently/ x/ not applicable as applicable
• Extreme Heat (non-weather) – Constantly/ frequently/ x/ not applicable as applicable
• Loud Noise Level – Constantly/ frequently/ x/ not applicable as applicable

• Ability to Read – Constantly/ Frequently/ Occasionally/ Not Applicable
• Ability to Speak English – Constantly/ Frequently/ Occasionally/ Not Applicable
• Ability to Understand Verbal Directions – Constantly/ Frequently/ Occasionally/ Not Applicable
• Ability to Report to Work Regularly – Constantly/ Frequently/ Occasionally/ Not Applicable
• Ability to Report to Work on Time – Constantly/ Frequently/ Occasionally/ Not Applicable
• Ability to Work Safely – Constantly/ Frequently/ Occasionally/ Not Applicable