IT Manager - Gaming Products

Overview

Gaming Products Corporate IT Manager Position - Responsible for organizing and deploying enterprise-wide standards within Gaming-related applications. Familiarity with Casino Operations is desired. 5-8 years related business management experience. Above average communications skills, both verbal and written. Requires understanding of underlying platform(s); knowledge of the interdependencies between platforms; knowledge of standards and impact of non-standard approaches. Technical knowledge of business processes and procedures and underlying technical workings of system to support it;

ability to maximize system to support business processes, recommend and influence business process changes to maximize use of system.

• Develop and maintain project plans, risk assessments and performance metrics to support implementation activities, completion of tasks, and manage scope for assigned projects.
• Manage the definition, design, development, and programming for a product or project.
• Interpret and/or manage the standards process to ensure compliance.
• Prepare I.T. soft cost budgets and present them to local management for approval. Monitor expenses against I.T. capital cost budgets (ranging from 1 to 5 million dollars per project) and provide budgetary analysis when needed.
• Demonstrate understanding of basic standard internal processes and procedures including project prioritization, governance approach, capital process, budgeting, financial management, and time management.
• Demonstrate a working knowledge of the basics of business operations, financial systems, and compliance/regulatory requirements.
• Facilitate performance management consistently and fairly across teams.
• Act as a consultant to property client and local management during hotel/casino start-ups, expansions, conversions, and other projects assigned. Ensure project scope remains “in alignment” with stated departmental objectives, client business needs, and budgetary measures.
• Maintain frequent high-quality communications with property teams and all other affected individuals/areas of projects and support, including project meetings, project plans, financial performance, project scope, and key assumptions, dates, etc.
• Establish and maintain good working relationships with property clients, users, service providers, product managers, and specific project team members.
• Responsible for attracting, hiring, retaining and motivating staff as well as managing resources to meet business objectives. Responsible for employee termination when necessary.
• Conduct project performance reviews as well as ongoing assessment of strengths and weaknesses. Provide or secure the training necessary to ensure optimum job performance.
• Manage relationships with 4 to 10 vendors. Write and/or evaluate requests for proposals. Review contracts. Develop understanding of vendor organizations. Manage problem escalation/resolution within the vendor organization. Understand and articulate resource plans and requirements- non-discretionary vs. discretionary, analysis for giving the business choices. Perform variance analysis on an ongoing basis.
• Manage resources to ensure delivery on time/on target/on budget.
• Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.

• 5-8 years related business management experience.
• Above average communications skills, both verbal and written.
• Requires understanding of underlying platform(s); knowledge of the interdependencies between platforms; knowledge of standards and impact of non-standard approaches.
• Technical knowledge of business processes and procedures and underlying technical workings of systems to support it; ability to maximize system to support business processes, recommend and influence business process changes to maximize use of system.

Bachelor's degree in business management or a computer science-related field or 5-8 years of equivalent experience.

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