Engineer - Market ; IT

Why Bally's?

Bally’s Corporation is a global casino-entertainment company with a growing omni‑channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. Bally’s Interactive International, formerly Gamesys Group, is a leading global interactive gaming operator.

Bally Bet is a first‑in‑class sports‑betting platform, and Bally Casino is a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the portfolio is expected to be supplemented with four additional casinos across three states.

This expansion will include an additional state that expands Bally’s jurisdiction of operations to include Iowa. Queen will also add over 900 employees, approximately 2,400 slot machines, 50 table games, and 150 hotel rooms. Bally’s will become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

Work with management and Enterprise IT to resolve complex business, computer system and data communication problems; provide specialized problem solving and problem resolution skills. Prioritize good communication with coworkers to help make everyone part of one team.

• Install, upgrade, and maintain technology hardware and software products
• Plan and coordinate all hardware installations, changes and updates with vendors and users, adhering to IT Change Control Process
• Administer and control updates/changes to production programs, files, and databases
• Recommend application design changes to management and Enterprise IT to maximize resources
• Provide first- or second‑level problem determination/isolation and recovery support for computer systems
• Update, direct and escalated problems for final resolution. Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research, system performance reports and problem resolutions to management
• Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters for peak system performance
• Administer systems and tools to analyze and secure computer system programs and database files to comply with audit and regulatory requirements
• Assist in the research, evaluation, and support of new technologies (hardware and software) for ongoing productivity and resource improvements
• Assist in planning by communication with project/product teams, clients, and vendors
• Recommend changes for improved system implementations/modifications
• Adhere to system management criteria, policies, and procedures
• Ensure established enterprise standards are followed and enforced during system implementations
• Ensure that the infrastructure resources meet committed user expectations, including projects for future usage and growth
• Provide consistent support for existing infrastructure and programs; update and adjust service, product and support as needed
• Analyze infrastructure for evidence of unsatisfactory or unusual operating conditions
• Build knowledge of products and direction through vendor interaction
• Appropriately leverage vendor resources to efficiently resolve issues
  
  Other duties as assigned

General understanding of production operating systems, transaction processing systems, relational database architecture, wide and local area networks, communication protocols, real‑time systems, mission‑critical gaming systems, IT industry standards and various types of computer terminal equipment.

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.