Front Desk Clerk-; Tropicana Atlantic

Reports To: Manager Hotel Services (Salaried/Hourly)

• Responsible for the checking in and out of guests
• Accepts major credit cards, cash or checks
• Verifies and records all business transactions
• Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
• Answers guest inquiries pertaining to hotel services, room rates and other requested information.
• Provides Family Style Service at all times
• Promotes positive customer relations
• May perform other duties as assigned

• High School diploma or equivalent experience preferred
• Previous experience in hotel reservations or front desk operations preferred
• Must have excellent communication skills
• Required to perform the customer service standards of the department
• Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures. $16.00 per hour

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.