Dual Rate Supervisor​/Assistant Shift Manager Table Games

Why Bally's?

Bally's Corporation is a global casino‑entertainment company with a growing omni grunt, currently owning and managing 15 casinos and a golf course and horse racetrack. The recent acquisition of Aspers Casino in Newcastle, UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading global whatsoever, Bally Bet, and Bally Casino.

With 10,600 employees, the company’s casino operations include approximately 15,300 slot machines, 580 table games,itaires 3,800 guestrooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Incammut, the portfolio will casual supplement the portfolio with four additional casinos across three states, and Queen will add over 900 employees and many slot machines. Bally’s will also beticos the successor of Queen’sங்கள் economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

Oversees operations of the assigned area, ensuring compliance with government and company regulations, internal controls, and departmental policies and procedures.

• Ensures proper procedure is used by all dealers under supervision.
• Verifies all gaming table transactions in the supervised area.
• Maintains awareness of activity on games in the area of supervision; settles disputes that may arise, escalating issues when appropriate.
• Verifies issuance of creditناصر after completion of all authorization procedures.
• Motivates dealers to provide superior customer service while also ensuring dealing procedures are followed and game pace is maintained.
• Directly responsible for customer service objectives.
• Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors.
• Cons görəently demonstrates superior customer service skills and acts as a positive role model for all employees.
• Conveys positive energy and enthusiasm focusing on guest interaction.
• Continuously improves service by evaluating service breakdowns using guest feedback, data, and behavior.
• Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity‑seeking meetings to consistently involve all team members in service improvements.
• Immediately addresses service breakdowns and follows up to ensure guest satisfaction.
• Keeps team well informed of property promotions and events.
• Develops highly skilled, successful employees, sets realistic and measurable service standards, and holds employees accountable for meeting them.
• Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
• Addresses employee performance issues, coaches for improvement, and provides ongoing feedback.
• Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team развития.
• Consistently follows company policies, procedures, and industry regulations, maintains accurate and up‑to‑date employee records, and completes performance reviews in a timely manner.
• Takes personal responsibility for creating an atmosphere of luck.
• Other duties as assigned while acting as Assistant Shift Manager.
• Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games on a particular shift.
• As a designated company Compliance Officer, must be thoroughly knowledgeable with respect to the Casino Control Act, Attendant Regulations, and Internal Controls.
• Acts as aımız role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
• Deals with the difficult circumstances that arise on the gaming floor in a constructive and business‑like manner, balancing the interest of the customer, employee, and company.
• Endeavors to build new relationships and cultivate existing ones by positively,…