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UX Researcher

Job in Atlanta, Cass County, Texas, 75551, USA
Listing for: Optomi
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Digital Marketing, Technical Writer, UI/UX Design
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Optomi, in partnership with a leading telecommunications initiative, is looking for a UX Researcher tojoin a brand new project team focused on enhancing communication between technicians and customers through an automated mobile app.

Position Summary:

This initiative aims to streamline the installation process and improve wifi coverage assessment. The UX Researcher will collaborate with technicians and product marketing to develop research plans and ensure seamless customer interactions.

What the right candidate will enjoy:
  • Working remotely with occasional onsite visits in Dallas
  • Being part of a dynamic team with direct involvement in a high-impact project
What type of experience does the right candidate have:
  • Proficiency in Figma and Fig Jam for documentation
  • Experience with Microsoft Forms for surveys
  • Background in telecommunications or field experience
  • Content strategy knowledge is advantageous
What the responsibilities are of the right candidate:
  • Develop research plans in collaboration with technicians and product marketing
  • Facilitate effective communication between technicians and customers
  • Conduct interviews and gather insights to formulate strategic plans
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