Technology Support Technician

Bridge View is currently seeking a Technology Support Technician for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details.

Technology Support Technician

Atlanta, GA

Medical, Dental & Vision on your first day, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).

The primary responsibility of the Technology Support Technician is to support the IT infrastructure in both centralized and remote locations. This role involves responding to trouble tickets to ensure that IT systems are functioning properly, facilitating smooth operations.

• Install PCs, printers, and other peripheral devices.
• Imaging of new PCs using InTune and other Microsoft software.
• Repair failed hardware, software, and peripherals.
• Perform regular site surveys to ensure optimal functionality and configuration of IT equipment.
• Document equipment configurations and maintain accurate records.
• Update and manage equipment logs and technical documentation.
• Provide on-site assistance to network support and other IT groups.
• Respond promptly to incoming incident tickets, troubleshooting and resolving issues efficiently.
• Collaborate with and oversee third-party vendors to ensure quality and timely completion of IT tasks.
• Ensure compliance with organizational standards and procedures.

• 2+ years of experience in IT support, preferably in a similar environment.
• Strong understanding of PC hardware, software, and peripherals.
• Networking experience is preferred.
• Ability to diagnose and resolve technical issues efficiently.
• Excellent documentation and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• A+ and/or Network+ certifications are preferred.

Bridge View makes it easy to say “yes” to joining our team, with national Medical, Dental, Vision, and Life Insurance coverage effective on your very first day. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as Tela Doc, Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, , and more).

Bridge View is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence.

Since 2005, Bridge View's tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, Bridge View further delivers project collaboration in the areas of people, process, and technology.

This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives.

Bridge View. Within Sight.

We are an equal opportunity employer and value diversity. All employment decisions are made due to qualifications, merit, and business need. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.