Airport Operations Representative II-- Landside

Overview

Job Posting Expiration: 2/10/26

Salary Range: $73,242.40 - $84,519.00

Hiring Department:
Department of Aviation

The purpose of this job is to assist in managing the airport’s day-to-day operations in accordance with Federal, State and Local regulations and policies to ensure the safe and efficient movement of passengers.

• Responds to emergencies and coordinates their resolution while providing updates to executive staff. Must be adaptable to performing under minimal stress when confronted with an emergency.
• Communicates effectively and exchanges information in a professional and positive manner with customers, tenants, airport employees and other staff members.
• Works extensively with TSA on a daily basis to ensure the safe and efficient movement of passengers through the airport’s security checkpoints.
• Provides operational expertise and is responsible for interacting and maintaining positive relationships with other departments and airport stakeholders.
• Performs daily checks of the airport’s terminals, concourses, parking lots, curbsides, airport access roadways and other airport facilities.
• Prepares and presents various reports and documents including daily logs and reports for incidents, complaints, maintenance requests and regulatory compliance issues.
• Assists with the management of several airport contracts.
• Job requires working shift work to include weekends and holidays. May be subject to hold over and recall for emergencies, including inclement weather.

• Minimum Qualifications
• Required
  
  Education & Experience:
  
  Graduated from an accredited college or university with a bachelor’s degree in Aviation Administration, Aviation Management, Business/Public Administration or a closely related field. A minimum of one (1) year progressively responsible experience working in airport operations. This experience should include extensive interaction with the general public.
• Proficient in the use of Microsoft Office.

• Preferred Education & Experience
• Completion of NIMS ICS core courses (ICS-100, ICS-200, ICS-700, and ICS-800) and experience participating in an Incident Management System during emergencies preferred.
• Certification as an Accredited Airport Executive (A.A.E.) or a Certified Member (C.M.) with the American Association of Airport Executives (AAAE).

• Licenses & Certifications
• Requires the possession of a valid Georgia driver’s license at the time of employment.
• Must be able to obtain and maintain a Security Identification Display Area (SIDA) badge and an U.S. Customs and Border Protection Seal.