Valet - Ponce Market

Full-Time Valet – Ponce City Market (Jamestown)

Position/Level: Full‑Time Valet (FLSA: Non‑Exempt)
Department/Office: Ancillary Revenue, Parking
Report(s) to: Valet Supervisor / Regional Valet Manager
Hours: Monday – Sunday | 10 am – 12 am (schedule may change based on event needs)
Date: December 2025

At Jamestown, we create welcoming, high‑quality experiences across our properties. The Valet Driver delivers this standard of excellence by providing professional, courteous, and efficient valet services to our guests and tenants. Responsibilities include safe driving, parking, and retrieving vehicles, warmly greeting and assisting guests, and maintaining a clean, well‑organized valet operation. The ideal candidate embodies Jamestown’s commitment to hospitality, integrity, and service.

• Valid state driver’s license with current address and an excellent driving record.
• Able to drive a vehicle with a manual (standard or stick) transmission and pass a field driving test.
• Preferred: college education; or three months related experience; or equivalent combination of education and experience.
• Generally available nights and weekends.
• Positive customer service attitude to inspire guests’ enjoyment.

• Drive, park and retrieve customer vehicles safely and courteously.
• Attend customers while exiting and re‑entering their vehicles.
• Provide professional, polite, and timely valet service.
• Maintain a neat, clean appearance and work environment (lot, loading zones, podium).
• Inform customers of valet rates, validation deals, and closing times.
• Promptly and considerately respond to customer questions or concerns.
• Have basic knowledge of major streets, landmarks, and freeways surrounding the lot.
• Properly ticket and track all vehicles using proprietary company application technology.
• Document vehicle condition and secure all vehicles upon parking.
• Oversee the safety and security of the lot and vehicles.
• Observe all traffic laws and safe driving practices.
• Report accidents, safety hazards, or policy violations to supervisor or senior management.
• Assist with additional tasks that may arise or be assigned.

• Able to lift up to 35 lbs.
• Standing outdoors up to 8 hours a day.
• Walking up to 8 hours a day.
• Stooping, bending up to 4 hours a day.
• Working outdoors for up to 8 hours a day.
• Ability to climb ladders and stairs.

• Computer
• Microsoft Office Suite
• General office equipment

• All computer applications and hardware related to performance of essential job functions.
• Conflict‑management and resolution.
• Strong organizational and interpersonal skills.
• Ability to meet deadlines, prioritize tasks, and maintain composure and effectiveness under pressure and changing conditions.

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