Senior Software Engineer II; Ruby on Rails

What You’ll Work On

• Design and build high-correctness Rust services that sit on critical platform paths
• Introduce Rust into areas where safety, determinism, and performance are essential
• Make real decisions around concurrency, async boundaries, data integrity, and failure modes
• Work across service boundaries in a polyglot environment (Rust alongside other stacks)
• Collaborate with product, design, and frontend engineers to build systems that are technically sound and product-aware
• Improve reliability, observability, and system behavior through design, not just patching
• Mentor other engineers and raise the bar on system quality and ownership

We care more about judgment and ownership than credentials.

You’re likely a strong fit if you:

• Have built and operated distributed systems in production
• Have deep hands-on Rust experience (not just experiments or side projects)
• Understand where Rust shines — and where it doesn’t
• Are comfortable reasoning about concurrency, async systems, and correctness guarantees
• Have experience designing APIs and data contracts that evolve safely over time
• Have worked with relational and/or No
  
  SQL databases at scale
• Have deployed and operated services in AWS or GCP (We are a GCP Shop though!)
• Take initiative naturally and are comfortable operating with ambiguity
• Communicate clearly and make tradeoffs explicit

These aren’t hard requirements, but strong indicators:

• You’ve worked in startup or high-ownership environments
• You’ve owned systems in production, including on-call responsibility
• You’re comfortable moving across the stack when needed (backend-first, full-stack aware)
• You’ve influenced architecture by earning trust, not by mandate
• You use modern tooling (including AI-assisted workflows) to increase leverage
  , not outsource thinking

(

Note:

we care about outcome and judgment, not how flashy your tools are.)

Because some parts of the system deserve stronger guarantees.

We use Rust where:

• Bugs are expensive
• Latency and throughput matter
• Safety and correctness are non-negotiable

You’ll help define where Rust belongs
, not just write Rust in isolation.

• Real scale, real customers, real impacts
• Startup-level ownership with platform-level impact
• Teams that value thinking, judgment, and responsibility

Low ego, high trust, and room to do your best work

We re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That s why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you ve ever bought something online, there s a good chance you ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Game Stop, Neiman Marcus, Sonos, Nike, and 1300+ + other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

$180,000 - $230,000 CAD

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• Vancouver and/ or British Columbia province
• Toronto and/ or Ontario province