Storage Analyst

Your Job

The Storage Analyst will be a part of a Global team that delivers and maintains Storage solutions for Koch Industries. This role will have the opportunity to play a critical part in helping further develop the Storage team at Koch Technologies. The Storage Analyst will report to the Hosting supervisor and will be a part of a team that is the final point of escalation.

This person will work with colleagues to develop and implement innovative Storage solutions. They will be expected to seek out and recommend solutions to automate or streamline tasks.

Our Team

Koch Technologies (KT) is being developed throughout globe to extend its IT operations, as well as act as a hub for innovation in the IT functions. As KT rapidly scales up its operations, it's employees will get opportunities to carve out a career path for themselves within the organization. This is a global team that delivers and maintains Storage solutions for Koch Industries and is a final point of escalation.

Location:

This role can be located in Wichita, KS / Plano, TX / Atlanta, GA and requires an onsite presence 5 days/week.

This role is not eligible for VISA sponsorship.

What You Will Do

* Provide ticket escalation support for operational issues

* Interface with customers to assist in resolving customer issues

* Automate and streamline current and future tasks

* Identify and resolve incorrect server configurations

* Administer patching per customer schedule (monthly, quarterly, semi-annual)

* Provide support as part of the operational queue rotation

* Participate in scrum activities

* Monitor and forecast compute/storage demand

* Provide on-call coverage over some weekends

* Design and Implement solutions for customers

* Working with digital workforce team or developers to bring in automation to regular mundane tasks and eliminate waste and improve efficiency.

* Coordinate hardware break-fix and replacements wherever required.

Who You Are (Basic Qualifications)

* Storage administration experience with HPE nimble, 3

PAR, Primera, Alletra MP, Dell Power Store, Qumulo, Dell Unity or equivalent.

* Administration experience with server OS (Windows, Redhat, SUSE, VMware or UNIX)

* Cloud Experience (AWS, Azure, etc.)

* Knowledge of storage protocols, SAN/NAS (iSCSI or Fibre Channel)

* Cisco MDS or brocade SAN switch administration or equivalent.

* Passion for automation and problem solving

What Will Put You Ahead

* Experience with Enterprise Storage Software (eg: Primera, Alletra MP, Dell Power Store, Qumulo, Dell Unity)

* Power

BI Reporting

* Experience with Storage/San Switches [Brocade or Cisco]

* Experience creating automated processes for storage

* Scripting experience on storage platforms

* Experience with Backup/Recovery tools like Commvault

* Prior Agile experience

* Scripting experience (Powershell or Python)

* Working knowledge on Service Now

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal…