Storage Analyst

Your Job

The Storage Analyst will be a part of a Global team that delivers and maintains Storage solutions for Koch Industries. This role will have the opportunity to play a critical part in helping further develop the Storage team at Koch Technologies. The Storage Analyst will report to the Hosting supervisor and will be a part of a team that is the final point of escalation.

This person will work with colleagues to develop and implement innovative Storage solutions. They will be expected to seek out and recommend solutions to automate or streamline tasks.

Koch Technologies (KT) is being developed throughout globe to extend its IT operations, as well as act as a hub for innovation in the IT functions. As KT rapidly scales up its operations, it’s employees will get opportunities to carve out a career path for themselves within the organization. This is a global team that delivers and maintains Storage solutions for Koch Industries and is a final point of escalation.

• Provide ticket escalation support for operational issues
• Interface with customers to assist in resolving customer issues
• Automate and streamline current and future tasks
• Identify and resolve incorrect server configurations
• Administer patching per customer schedule (monthly, quarterly, semi-annual)
• Provide support as part of the operational queue rotation
• Participate in scrum activities
• Monitor and forecast compute/storage demand
• Provide on-call coverage over some weekends
• Design and Implement solutions for customers
• Working with digital workforce team or developers to bring in automation to regular mundane tasks and eliminate waste and improve efficiency.
• Coordinate hardware break-fix and replacements wherever required.

• Storage administration experience with HPE nimble, 3
  
  PAR, Primera, Alletra MP, Dell Power Store, Qumulo, Dell Unity or equivalent.
• Administration experience with server OS (Windows, Redhat, SUSE, VMware or UNIX)
• Cloud Experience (AWS, Azure, etc.)
• Knowledge of storage protocols, SAN/NAS (iSCSI or Fibre Channel)
• Cisco MDS or brocade SAN switch administration or equivalent.
• Passion for automation and problem solving

• Experience with Enterprise Storage Software (eg: Primera, Alletra MP, Dell Power Store, Qumulo, Dell Unity)
• Power
  
  BI Reporting
• Experience with Storage/San Switches [Brocade or Cisco]
• Experience creating automated processes for storage
• Scripting experience on storage platforms
• Experience with Backup/Recovery tools like Commvault
• Prior Agile experience
• Scripting experience (Powershell or Python)
• Working knowledge on Service Now

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.