Principal Software Engineer, Salesforce

Principal Software Engineer, Salesforce – Manhattan Associates

Apply for the Principal Software Engineer, Salesforce role at Manhattan Associates. This position is hybrid and requires residency in the Atlanta metro area.

The Principal Engineer oversees design, development, and implementation of Salesforce software solutions. Responsibilities include leading moderate to complex projects, providing technical guidance, mentoring junior engineers, collaborating cross-functionally, driving innovation, improving software quality, and fostering a culture of continuous improvement.

• Oversee design, development, and implementation of Salesforce software solutions.
• Lead moderate to complex projects.
• Provide technical guidance and mentor junior engineers.
• Collaborate with cross-functional teams to ensure solutions meet business requirements and align with strategic goals.
• Drive innovation, improve software quality, and foster improvement.
• Communicate effectively with technical and non-technical stakeholders.
• Provide technical leadership to a small group of engineers.
• Good understanding of most dependencies, interfaces and services required by assigned components and other related areas of the system.
• Ability to effectively prioritize and execute tasks in a fast-paced environment, including estimating and planning own and others work.
• Determines optimal and efficient designs for application.
• Develops detailed design tech specifications for application.
• Leads development application from detailed design specifications.
• Configure/develops and unit tests assigned areas following ETS development process.
• Debugs moderately to complex problems in the primary tool required for the role and resolves in a timely manner.
• Implements changes to system assuring the changes do not introduce new issues.
• Keeps abreast of improvements in software techniques and develop some improvements on own.
• Facilitates technology and skills knowledge transfer within the team and beyond.
• Ability to influence and negotiate agreement on scope and schedule with business partners.
• Lead or perform ongoing production support and end user support in timely manner.
• Perform quality assurance on all technical deliverables.
• Participate in demand and planning management conversations with assigned business partners around their needs for ETS related services.
• Assist in organizing, planning and managing projects and ensuring all related SDLC activities are executed with quality and within schedule.
• Work to becomes the resident expert on assigned components.
• Leads interactions with business to develop enterprise solutions.
• Ability to be flexible while delivering assignments with understanding that deliverables may change based on business needs.

• 3+ years experience interfacing and partnering with vendors.
• 3+ years experience assisting in strategy/roadmap and planning.
• Good proficiency with Microsoft Project or similar project management tools.
• Strong communication skills at all organizational levels.
• 2+ years experience leading/mentoring junior staff.
• Highly self-motivated, directed, ability to work independently and be results-driven.
• 5+ years experience with SharePoint for document management and sharing.
• 5+ years experience with IT ticketing software (Quality Center, Service Now, Jira).
• 3+ years experience in agile/waterfall software delivery methodologies.
• 3+ years experience using Jira, Bitbucket and Confluence agile toolsets.
• 5+ years experience working with small geographically distributed teams.
• 5+ years experience working both independently and in a team oriented collaborative environment.
• 7+ years solid development implementation and support experience in enterprise-level  CRM/ projects using agile.
• Intermediate level understanding of the  product suite (Sales, Service, Integration, Analytics, Community,  platform).
• 7+ years extensive configuration/declarative design experience with  administration (territory management, role hierarchy, workflows, approval process, validation rules, process builder, security controls).
• 7+ years development and support experience customizing the  platform using Apex, Visualforce, SQL, SOQL.
• 2+ years…