Adult Protective Services Case Manager ; Investigator

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan, 457 plan, 13 paid holidays, vacation and sick leave, medical, dental, vision, long and short‑term care, life insurance, employee discount programs, and telework opportunities depending on the position.

Adult Protective Services Case Manager 2 – Fulton County, Georgia (Pay Grade: J)

• Performs initial investigations of protective service reports for cases meeting Adult Protective Services (APS) criteria and determines appropriateness of intervention within a standard of promptness.
• Evaluates the level of risk to clients and takesli>
• Provides follow‑up, consultations and other applicable resources to stabilize situation to prevent further recurrence of abuse, neglect or exploitation.
• Initiates the legal process for guardianship as a last resort for the protection of incapacitated adults.
• Maintains required documentation and completes reports within standards of promptness.
• Maintains knowledge of current policies, laws, trends and developments in the field by attending training sessions and meetings.
• Performs other professional responsibilities as assigned.

• Provides services and information to and honors all of the State’s commitments to internal and external customers by providing helpful, courteous, accessible, responsive and knowledgeable service.
• Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals.
• Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
• Delivers consistently required business results and meets achievable yet aggressive.
• Complies with quality standards and meets deadlines.
• Maintains focus on agency and State goals.
• Displays honesty, accountability and a strong commitment to public duty and presents oneself as a credible representative of the agency and State to maintain public trust.
• Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
• Has excellent oral, written, presentation and interpersonal communication skills.

• Bachelor’s Degree in a related field from an accredited college or university;
• OR one (1) year of experience at the lower level Adult Protective Services Case Manager 1 or a position equivalent.

• Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse services to the elderly or disabled.
• Bachelor’s degree in a Human Services program.
• Possession of a valid driver’s license and consistent access to a vehicle for required work‑related activities.

DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), please email request by the closing date of this announcement to: hrhelpiine.gov. The selected candidate may be subject to pre‑employment drug screening, education verification, reference, motor vehicle records and criminal background checks.

For more detailed information about the Georgia Department of Human Services, visit (Use the "Apply for this Job" box below)..

Note:

This position may close at any time once a satisfactory applicant pool has been identified.