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Child Welfare Services Case Manager Supervisor

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Georgia.gov
Full Time position
Listed on 2026-01-25
Job specializations:
  • Social Work
    Child Development/Support, Family Advocacy & Support Services, Community Health
  • Child Care/Nanny
    Child Development/Support
Job Description & How to Apply Below
Position: Child Welfare Services Case Manager Supervisor - 00181855

Overview

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, training opportunities, retirement plans, 13 paid holidays, vacation and sick leave, medical/dental/vision, life insurance, employee discounts, and telework opportunities depending upon the position.

Start your career in public service
. The Georgia Department of Human Services (DHS), Division of Family & Children Services (DFCS) is seeking candidates for the position of Child Welfare Services Case Manager Supervisor
. This position is located at the DFCS office in Gwinnett County, Georgia.

Job Details

Pay Grade: L

Designation: Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises a social services unit that provides investigative and comprehensive case management for child abuse or neglect. Directs professional staff in delivery of services, sets unit goals, and regulates workloads in accordance with agency goals. Ensures that immediate and follow-up actions for at risk clients occur in a timely manner.

Job Responsibilities
  • Supervises and plans work of assigned staff
  • Serves as subject-matter expert or organization resource in assigned areas
  • Accesses and records client and community resource information
  • Collects evidence, interviews witnesses, and prepares necessary reports according to rules and regulations, state and federal laws
  • Compiles records and prepares reports; performs follow-up to determine the status of the client’s case
  • Conducts home-visit evaluations for information gathering to be used in assessments
  • Coordinates and monitors children in out-of-home placements and in-home interventions
  • Coordinates and monitors services, including comprehensive tracking of client’s activities
  • Develops case plans that effectively utilize community resources to meet the needs of the individual custodial client
  • Identifies placement resources for children within the foster care system
  • Initiates the legal process for guardianship, protective services, placement and/or adoption
  • Maintains required documentation and completes reports
  • Makes immediate assessments regarding safety of clients and responds according to established protocol and policies
  • Performs initial investigations of protective services referrals to determine the appropriateness of protective services intervention
  • Works in collaboration with the legal system to ensure safety and achieve desired outcomes
  • Reviews, approves/disapproves, or renders decisions on casework being performed by staff
Qualifications
  • Bachelor's degree and three (3) years of job-related case management experience
  • OR one (1) year of experience at the lower-level Child Welfare Svcs Case Mgr 3 (SSP
    072) or position equivalent

Note: Behavioral Science degrees include but are not limited to social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, nursing.

Special Requirements: Must have reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history record and the ability to travel statewide.

Additional Information

For more detailed information about the Georgia Department of Human Services, visit: DHS website (no links in this format).

Employment Information: Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov.

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle records, and criminal background checks. DHS accepts educational credentials recognized by CHEA and/or the US Department of Education (DOE) for consideration. DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, you may be required to assist in meeting emergency responsibilities of the department.

Application status: Due to the volume of applications, we are unable to provide status by phone or e-mail. All qualified applicants will be considered but may not receive an interview. Selected applicants will be contacted by the hiring official for next steps. This position is subject to close at any time once a satisfactory applicant pool has been identified.

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