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Supportive Services Coordinator

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Lutheran Towers
Full Time position
Listed on 2026-01-12
Job specializations:
  • Social Work
    Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 12600 USD Yearly USD 12600.00 YEAR
Job Description & How to Apply Below

Lutheran Towers is a faith-based, non-profit, senior community that provides an affordable, quality home with person-centered supportive services that empowers its residents to thrive. A vision of the late Dr. Robert

E. Lee, Senior Pastor of the Lutheran Church of the Redeemer in the 1970's, Lutheran Towers is the only faith-based senior living facility in Midtown Atlanta, and the only one of its kind within the four-state area comprising the Southeast Synod of the ELCA.

For 45 years, Lutheran Towers has provided safe, secure, affordable housing to over 3,000 independent living seniors and is currently the home of approximately 200 residents of different backgrounds and faiths. The average age of Lutheran Towers' residents is 75 and their median annual income is $12,600. Low‑income seniors like these folks are not only vulnerable to homelessness. They often live with other risk factors such as chronic illness, less education, few material assets, and no support system.

There is a critical need for safe, affordable housing for seniors that also gives them access to the services and care essential to achieving a healthy life. Cultivating an environment where our residents can successfully and happily, age in place is at the heart of what we do. Guided by this philosophy, we help to alleviate loneliness, helplessness, and boredom.

The Lutheran Towers' Board of Directors and professional staff understand the needs of seniors and, as a result, Lutheran Towers has evolved into more than just a place for seniors to live. Lutheran Towers also provides services and wellness-oriented programming that promotes physical and mental health, independent living, and community involvement. Our recreational and supportive services are offered to residents free of charge and many would not have access to or be able to afford them outside Lutheran Towers.

Lutheran Towers, a 15-story high‑rise located in the heart of Midtown, offers an affordable Midtown address for seniors on a fixed income. The Towers is conveniently located near a wonderful variety of shops, restaurants, parks, theaters, museums, medical centers, and places of worship.

For more information about Lutheran Towers, please visit our website herantowers.org

Job Title:

Resident Service Coordinator

Reports to:

Director of Supportive Programs & Services

Job Overview:
Coordinate and link residents to needed services that will assist with aging‑in-place successfully. Provide information and make appropriate referrals to residents and families in all areas of case management for services delivered at Lutheran Towers.

Primary Duties of Position
  • Interview resident and/or family members to obtain social history.
  • Involve the resident/family in planning social service programs when possible.
  • Refer resident/families to appropriate social service agencies when the facility does not provide the specific services or needs required by the resident.
  • Maintain a quality working relationship with the resident's medical professionals and other health related facilities and organizations.
  • Coordinate social services activities with other departments as necessary.
  • Evaluate social and family information and assist in determining plans for social treatment.
  • Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident.
  • Participate in facility surveys (inspections) made by authorized government agencies as necessary.
  • Ensure that all progress notes are complete, informative and descriptive of the services provided and of the resident's response to the service.
  • Develop and maintain a good working rapport with other departments within the facility to assure that daily social services activities can be performed without interruption.
  • Assist in creating and maintaining an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
  • Serve on, participate in, and attend various committees of the facility as required.
  • Assist in the development of and participate in regularly scheduled orientation and in‑service training programs that relate to the social services department.
  • Develop a written…
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