Service Technician - Travelling

About the job Service Technician - Travelling

Position Summary

Position Location:
Atlanta, GA Remote

Responsible for field service repairs and installation of water treatment equipment. Provide technical phone support on water system components to customers.

Primary Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Perform field service repairs, emergency repairs, preventative maintenance, and installation of ultrapure water treatment equipment.
• Local or national travel up to time, depending on territory and customer needs.
• When field service is not required, provide technical phone support on water system components to customers.
• Provide responsive, efficient, and professional customer service to internal and external customers.
• Follow all safety and ergonomic programs and guidelines.

Requirements

Education & Experience

• High School Diploma or Equivalent required.
• Associate or technical trade school preferred.
• Minimum two (2) years of experience working in ultrapure or industrial water treatment industry.
• Hands‑on experience with components that make up a water system such as pretreatment (water softeners, carbon filters) reverse osmosis, distribution pumps and deionization.

Skills & Attributes

• Knowledge of water quality standards such as AAMI, USP, ASTM, ISO.
• Knowledge of plumbing, pumps, valves, controls and instrumentation (PLC, HMI).
• Working knowledge of system disinfection processes (chemical, heat, ozone).
• Ability to read and interpret technical manuals, piping, and electrical schematic drawings.
• Mechanical skills with use of hand and power tools.
• Strong troubleshooting, problem solving, verbal and written communication skills, attention to detail, and ability to multitask effectively.
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with ERP systems.
• Basic electrical and mechanical troubleshooting skills.

Licenses & Certifications

• Vailed drivers license, acceptable driving record, and acceptable automobile insurance coverage.
• Industry certifications (WQA, AAMI) preferred
• Remote work setting with travel required ground or air travel.
• On call responsibilities to include after hours, weekend, and holidays.
• Travel local or national up to 80-90% of the time, depending on territory and customer needs.
• Regular exposure to a manufacturing environment including noise, machinery, and varying temperatures.