Director Security Systems - Campus Services

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JOB DESCRIPTION:

• Reporting to the Senior Director of Facilities Operations - Campus Services, this highly technical position directs the functions of the Access Control and Security Systems Division.
• Will be responsible for developing and implementing the Master Plan Security and Technology Project for Emory University. Plans, directs, and coordinates the selection, installation, operation, and maintenance of equipment utilized for access control and security purposes.
• Develops, implements, monitors, and ensures compliance with all applicable policies, procedures, and programs.
• Develops, promotes, and maintains a high level of security standards and Best Practices by focusing on risk management and implementing strategic security programs with the other Departments that are in Public Safety Oversees the management and maintenance of network-based security camera, alarm, card access, and key lock systems.
• Provides regular reports on tests and functionality of all systems.
• Troubleshoots software and hardware issues; communicates with vendors and technical support for related issues.
• Prepares cost, status, and justification reports.
• Works closely with the Police Department, campuses, facilities, and major sites across the enterprise to manage security hardware design and product selection.
• Provides managerial oversight (to include contract management, service performance, and invoice approval) for vendor contracts.
• Directs installation of all access control and security systems, and associated devices.
• Monitors progress and quality of installations performed by contractors.
• Directs all aspects of the access control, CCTV, and alarm systems and the lock shop.
• Serves as Chair of the Electronic Security Review Committee.
• Determines technical requirements and coordinates the preparation of purchase requisitions for access control and security, alarm, and CCTV systems equipment, peripherals, and hardware to support system growth, additions, changes, etc.
• Supervises and manages assigned staff.
• Manages the review of, and provides direction related to, new designs and plans for construction and renovation for compliance with university standards and approvals (doors, hardware, access control, emergency phones and call boxes & CCTV).
• Researches, recommends, and implements security system upgrades, new technologies, training opportunities, and other steps necessary to maintain the highest levels of proficiency in security and safety.
• Participates in strategic initiatives such as improving security systems, policies, procedures, inventory controls, technical documentations, etc.
• Maintains documentation of system configuration and device location.
• Maintains access control records and files, including requests for access and distribution of keys / cards.
• Develops and maintains a complete inventory of access control and security systems-related equipment.
• Manages access control and security technology maintenance.
• Maintains contact, either directly or through subordinate supervisors, between employees, contractors, and vendors to troubleshoot all access control and security systems and address issues.
• Resolves technology service issues in support of the organization's operational, management, business, marketing, and strategic planning needs.
• Diagnoses and corrects problems with security systems hardware and software.
• Installs and monitors components for CCTV, electronic and keyed access control, and intrusion/panic alarm systems.
• Enhances professional skills by attending training sessions, workshops/seminars, and reviewing published literature.
• Prepares and obtains estimates and invoices for work performed by employees and contractors.
• Directs training of Police Department personnel and other end- users in use of the systems.
• Adheres to internal controls established for the Access Control and Security Systems Division.
• Manages and maintains…