Part-Time Security Officer

Job Description Summary

The Security Officer is responsible for the safety and security of all guests, employees and visitors of the hotel. They protect all hotel assets, ensure compliance with hotel security policies, Sonesta corporate guidelines and all local, state, and federal regulations. The role also covers fire prevention, safety checks, investigations, and resolution of guest and employee complaints regarding safety and security matters.

• Deliver on the promise of Sonesta Service in all interactions with guests and clients, managing according to the Sonesta G.U.E.S.T. standards and instilling a passion for customer service.
• Perform normal hotel security functions, including fire prevention and safety checks.
• Investigate thefts, accidents, and other incidents that occur on the property.
• Prevent losses of company and guest property due to thefts, burglary, pilferage, and other criminal activity.
• Ensure a safe and tranquil environment for guests and employees.
• Assist guests and colleagues on all security and safety related enquiries.
• Resolve guest and employee complaints regarding safety and security matters.
• Conduct floor patrols during tour of duty, checking doors, windows, and securing facilities during non-operating hours.
• Monitor the activities of personnel on the premises to detect and counter thefts and other criminal activities.
• Complete associates forms and reports related to any accidents or issues within the hotel premises.
• Immediately report hotel deficiencies to appropriate departments for repair.
• Perform other related duties as assigned by Management.

• Regular and punctual attendance.
• Ability to adhere to the property’s grooming standards.
• Ability to stand, walk, and run on a continuous basis.
• Ability to safely operate a motor vehicle during all hours and in all weather conditions.
• Ability to understand and execute all safety and emergency procedures (e.g., fire, crowd control, inclement weather, bomb threats).
• Ability to understand and operate emergency equipment (e.g., fire extinguishers, wheelchairs, respirators).
• Ability to lift, carry, and store in overhead areas approximately 50 lbs.
• Ability to lift and move, in an emergency, an immobilized adult.
• Ability to bend, squat, kneel, climb (including stairs and ladder), and reach.
• Ability to push and/or pull approximately 75 lbs.
• Ability to work in extreme temperature conditions.
• Ability to utilize communication equipment (e.g., telephones, radios, beepers).
• Ability to communicate clearly and effectively with guests and other employees.
• Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.
• Ability to read and write effectively.
• Ability to sustain direct contact with the public; must provide high‑degree customer service (smile, eye contact, positive presentation, etc.) and handle high‑volume interaction with guests and staff.
• Will be required to work mornings, evenings, weekends, and holidays.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications will not be considered.

Seniority level:
Entry level

Employment type:

Part‑time