Sales Support Coordinator TK Elevator Corporation

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TK Elevator is currently seeking an experienced Sales Support Coordinator II located in Atlanta, GA.

This sales support position will empower our sales force by providing on-the-spot quoting ability for repair, service and modernization opportunities by supporting profitable sales and service to exceed customer expectations.

• Generate high-quality, accurate quotes upon request from the sales staff.
• Build strong employee to employee relationships with internal customers.
• Creatively develop solutions to improve the speed and utility of the Inside Sales role.
• Work to improve the data integrity and functionality of the Customer Resource Management (CRM) application.
• Ensure all quoting activity is reported in CRM accurately and correctly.
• Act as a sponsor for change as new facets of the CRM/Big Machines applications are published.
• Use CRM software to input customer information, log created proposals and run sales reports.
• Assist account managers with the generation of sales proposals and renewals of maintenance contracts.
• Assist account managers and sales manager in developing customer presentations.
• Other duties as assigned.

• Bachelor’s degree with 2-3 years related experience; equivalent combination of education and experience may be substituted.
• 1-2 years experience in a CRM environment
• Experience with customer service, sales and office administration necessary.
• Strong customer service focus.
• Excellent communication skills.
• Strong computer skills.
• A cultivated attention to detail.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match:
  Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.