Clinical Solutions Specialist - South-East

Overview

Join Mindray North America and help shape the future of patient care. Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care.

• Founded in 1991, with 14,000 employees worldwide
• 8 global R&D centers, investing ~10% of annual revenue into innovation
• North American headquarters in Mahwah, NJ, with 40+ international subsidiaries

The Clinical Solutions Specialist provides product, clinical, and sales support to PMLS teams and Mindray customers for health systems, hospitals, ambulatory care centers, and distribution partners. This Enterprise Selling Team (EST) member assists with development of customer-specific solution-based presentations of Mindray products. Provides input to marketing regarding new products, identifying target markets and the needs of those markets.

Location
:
Atlanta, Charlotte or Orlando

• Partner with EST/Sales Team to identify and develop NDO strategy for clinical applications by engaging customers, addressing operational challenges, and creating customer-based workflow solutions.
• Participate with EST in development of strategic agendas for customer calls, coordination of on-site workflow, demonstrations, and presentations. Assist Sales Representatives in presentation preparations and demonstrations including equipment setup. Provide audience-specific, value-based presentations to facilitate the sales process.
• Conduct on-site assessments of departmental workflows, current inventory, and challenges. Partner with EST/Sales to develop Hospital Roadmaps, identify potential hospital-wide solutions, and support the quoting process to facilitate the solution.
• Maintain ongoing communication in the pre-sales process with EST/Sales Reps and customers to ensure optimal clinical support for all PMLS sales.
• Lead clinical follow-up on-site visits and customer calls to grow partnerships across multiple modalities. Promote Mindray product lines from departmental to C-suite level through strategic educational discussions and solution-based selling.
• Collaborate with internal Mindray teams (Marketing, Tech Support, Service, Field Specialists, Product Management) to align customers with resources for clinical applications.
• Identify, develop, and coordinate clinical sales educational content. Participate in field-based peer mentoring of new hires and align with organizational clinical solutions specialist expectations and growth strategies.
• Organize Operational Analytics for Mindray Leadership teams, including Quarterly Business Reviews of individual productivity.
• Attend trade shows, and local/regional sales meetings to maintain communication with internal and external Mindray customers and stay focused on clinical solutions.
• Maintain competencies specific to the Organizational and Clinical Solutions Specialist role. Use Mindray resources to grow product and clinical sales knowledge.
• Compensation is based on sales effectiveness/revenue generation and accountable to annual team quota for Bene Vision DMS sales that are combined with patient monitoring and interoperability solutions.

• Independently conduct needs assessments of customers’ monitoring requirements and develop system-wide clinical solutions presentable to all levels of healthcare within the organization.
• Work independently in the field with a high level of productivity in the presales process. Meet goals through problem solving and decision making based on internal and external customer needs; prioritize for effective time management and meet deadlines with initiative and accountability.

• Knowledge/Educational Requirements
• RN with a current license from an accredited nursing institution. BSN preferred.
• Advanced business or clinical degree preferred
• 2-3 years clinical sales experience
• 4+ years active nursing experience in a nursing specialty directly using cardiac monitoring on the acute patient
• Knowledge of advanced cardiac care, hemodynamic monitoring, Swan-Ganz and Cardiac Output monitoring
• Knowledge of hospital buying process in the capital equipment environment and lifecycle planning for solution-based development
• Strong verbal communication, active listening, confidence, and customer-focused approach to deliver strategic, value-added clinical sales presentations
• Strong interpersonal and collaboration skills with all levels of Mindray and healthcare organizations
• Proficiency in Microsoft Office applications and Salesforce
• Technical and clinical understanding of patient monitoring applications throughout healthcare organizations
• Flexibility and adaptability to changing business needs and diverse customer requests while maintaining high-quality presentations and positive…