Inside Sales Representative

Job Description

The Sage
50 Inbound team is responsible for handling all incoming related calls. We sell to all various customer demographics from existing to new clients with a strong focus on tailoring the needs of our customers with the right solution. Team members are a strong part of our culture and we continuously turn to them for their contributions and feedback. Learn the skills to adapt and connect with various customer demographics and gain a better understanding on how various businesses operate.

If you’re looking for an exciting environment that is fast‑paced, rewarding, competitive with opportunities for personal and professional growth.

• Manage conversations to prospective accounts (incoming phone calls and web chats) to build a relationship, determine needs for the product, upsell or cross-sell opportunities
• Meet or exceed defined monthly sales quota
• Identify customer needs and establish value by presenting how Sage could be a possible solution to the decision‑maker.
• Manage customer questions and potential concerns
• Document all sales activity and provide management with updates as required
• Maintain professional internal and external relationships
• Maintain an accurate pipeline of sales opportunities
• Manage time appropriately to ensure that SPE productivity standards and KPIs are met on a regular basis
• Understand competitive offerings and counter strategies
• Build and sustain a high level of customer satisfaction
• Demonstrate ability to achieve and exceed revenue targets

• Excellent communication skills in writing, speaking, and listening
• Minimum of 1 year’s experience in B2B sales, value‑based solution sales, telemarketing, outbound sales, inbound sales, account management or business development in high tech or SaaS industry
• High School Diploma or equivalent work experience required;
  Bachelor’s degree in Business, Accounting, Marketing or Technology preferred
• Proven ability to converse with and influence decision makers
• Experience in MS Office Suite, Word and Excel, MS Outlook, Fusion Order Entry, CRM tools like Salesforce
• Ability to multi‑task and work independently in a fast‑paced environment
• Strong organizational skills including prioritizing, time management, and ability to meet deadlines
• Proven track record of success in a high volume/transactional sales environment

• Competitive salaries that landed us in the top 5 % of similar‑sized companies (according to Comparably).
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement match (100 % matching up to 4 %).
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
• Library of on‑demand career development options and ongoing training offerings.

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