Inside Sales Support

What you will do

Shaping the Future of Logistics
- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are looking for an experienced and results driven Inside Sales Support Representative to support our growing sales team.

• Maintain, and develop existing customers through appropriate propositions and ethical sales methods.
• Co-ordinate appointments for sales representatives.
• Assist with sales campaigns and events in conjunction with local and overseas partners.
• Provide Information and negotiation of rates for maintenance of the branch tariff.
• Preparation of correspondence needing neat presentation as requested by sales department.
• Be compliant will all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
• Offer sales support for future sales offices in remote locations.
• Quoting of freight costs to customers/agents through computer system.
• Response and follow up sales inquiries and leads using appropriate methods.

• Client Management of allocated customers using established tools with a view to achieve and exceeding targets.
• Weekly follow-up with new clients after their first shipments.
• Deployment of information about all contracts with customers and suppliers to all parties.
• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
• Ensure customer requests/complaints are completed in a timely manner and to the highest possible service level.
• Prevent recurrences and eradicate identified issues.
• Adhere to client service level agreements.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

• Monitor competitor activity and industry trends.
• Assist in the production of monthly statistical sales reports.
• Update and maintain all relevant information about customers and sales activities on CRM, Enterprise/EDI.
• Attend meetings with sales team members if applicable.
• Attending training to develop relevant knowledge, techniques and skills if applicable.
• Prepare standard operating procedure.

• High school graduate. Some college or certifications preferred
• Familiarity with freight forwarding procedures, regulations & departments
• Essentially 2-4 years of industry related experience
• Proven Sales and Business selling ability
• Highly motivated and results driven
• Demonstrates outstanding people skills
• Business savvy and customer driven
• Closes the sale
• Comfortable being on the road (if applicable)

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

Apply now and shape the future of logistics with us!

For further information about the position or the application process, please reach out to