Account Manager, Cargo Sales

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• Responsible for coordinating our sales approach within the Domestic US to a portfolio of Regional Domestic customers which can drive value for American and the customer.
• Position will be responsible for building relationships with our customers and across the American team, coordinating sales activities, creating solutions for our customers’ needs and helping to define our sales strategy.
• This job is a member of the Customer Experience Team, within our Cargo Division

• Builds and maintains relationships with a portfolio of Regional Accounts
• Develops strategic business plans to manage and grow portfolio
• Analyzes market trends and collaborates with Revenue Management to develop sales programs
• Utilizes 360 to manage pipeline activity
• Actively utilizes sales tools including Power
  
  BI to uncover new market opportunities
• Utilize Power
  
  BI to manage customer allotments and yield
• Negotiates pricing and capacity agreements with our regional customers
• Meets/exceeds specific revenue goals associated with customer portfolio
• Reviews industry data to leverage market opportunities and create value
• Works closely with our field sales, Operations, Revenue Management and Strategy teams to grow our business
• Participates in Sales Strategy planning
• Presents to senior management within American Airlines Cargo and our Customers
• Represents American Airlines at industry events
• Works closely with the field sales team to ensure consistent customer strategy
• Works closely with the operations team to ensure that our service performance meets both American’s, and our customers, needs
• Ability to travel

Minimum Qualifications
- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• 2 years Sales experience

Preferred Qualifications
- Education & Prior Job Experience

• Familiarity with American Airlines products/services
• Cargo experience

• Sales experience
• Ability to manage and prioritize multiple tasks with deadlines assigned by Manager
• Ability to prioritize and manage multiple concurrent projects
• Ability to work independently or as part of a team and effectively manage projects
• Aptitude for problem solving
• Strong project management skills required
• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Understanding of the airline’s network, products, and services as well as the competition

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks:
  Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits:
  
  On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs:
  We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program:
  Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits:
  Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full…