Account Coordinator, Atlanta

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Where Trust Leads, Bold Ideas Grow, and Community Thrives

Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:

• Build Trust: We set the standard for skincare, transparency, and shared knowledge.
• Be Bold: We lead through innovation and by challenging the status quo.
• Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
• Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.

Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:

• Generous paid time off, including time off to volunteer
• Learning and development resources to support personal and professional growth
• Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
• Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
• Did we mention we’re a dog-friendly office?

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross‑functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

The Account Coordinator (AC) is a retail focused individual who partners with their leader to drive sales revenue in a multi‑door, territory. This role is responsible for building strong retailer relationships, training and coaching in‑store associates, modeling successful side‑by‑side selling in stores, planning and executing in‑store events, maintaining and upholding merchandising standards, plus leading promotional activities and product launch initiatives to reach sales targets at Sephora.

• In partnership with leader, develop territory strategy to reach Sephora sales target and provide growth YOY, assuring focus on elevating brand awareness to reach maximum ROI.
• Plan and execute territory event door strategy to provide YOY growth and deliver weekly results and feedback to leadership.
• Plan, schedule and execute territory call cycle for maximum business growth.
• Track sales and training performance, communicate opportunities to leader.
• Participate in Bi‑Weekly and Monthly B&M meetings and communicate any business opportunities within territory.
• Maintain organization to ensure deadlines are being met, including but not limited to calendars, T&E budgets, weekly sales recaps, event recaps, store visit recaps, store visit schedules, travel bookings and other administrative responsibilities.

• Participate in regular touch bases with team to assure strong communication and partnership alignment.
• Diplomatically address and resolve any store level challenges to maintain strong relationships and ensure solid brand integrity.

• Participate in product training webinars, in‑person training courses and special education focused events to build expertise in the brand and category.
• Execute successful implementation of all sales and training support tools regarding new product launches and daily in‑store visits to achieve 5‑star service scores.
• In partnership with leader and Education team, support the execution of elevated training opportunities.
• Plan and execute in‑store events including elevated brand experience events and provide…