Associate Account Manager

Executive Summary

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

The Associate Account Manager role is a foundational entry point into a career in sales  will work closely with a high-performing Sales Team to support the development and expansion of key enterprise client accounts as well as be fully responsible for hitting at minimum your quarterly team budget goals. This position focuses on mastering pre‑sales activities, building industry and product knowledge, managing multiple client projects, and learning how to generate and nurture client relationships.

As you grow in this role, you'll develop the skills and experience necessary to advance into a full account management or sales role within BDA. You’ll be part of a fast‑paced, creative environment that connects clients to impactful branded merchandise solutions.

• Must live within commuting distance of one of our BDA offices (Atlanta, GA, Troy, MI, Indianapolis, IN, Austin, TX, or Dallas, TX). Regular in‑person collaboration is a key part of the role.
• Strong preference for position in Atlanta, GA.
• This role offers a flexible onsite schedule of 4 days on site per week, with 1 day remote.

• Collaborate with Sales to support account planning and execution.
• Assist in producing client presentations with creative merchandise ideas.
• Prospect for new buyers and opportunities within assigned accounts.
• Help develop and maintain accurate records of sales activity in Salesforce.

• Coordinate multiple client‑facing projects (e.g., pop‑up events), managing details like timelines, costs, logistics, and approvals.
• Educate and guide clients through BDA's order process, compliance, and production timelines.
• Ensure clear communication between clients and internal teams for a seamless experience.

• Log and track all sales and project/opportunity activity in Salesforce.
• Support in quoting, order status updates, and maintaining data accuracy.

• Gain deep knowledge of the branded merchandise industry and BDA’s product offerings.
• Understand supplier product mix, pricing structures, and margin strategies.
• Attend industry events and customer meetings as needed to support account teams and increase exposure.
• Other duties as assigned by direct manager and/or sales leadership.

• Bachelor’s degree in marketing, communications, business, or a related field.
• 1–2 years of experience in sales support, marketing, branded merchandise, or a related agency environment.
• Strong communication and interpersonal skills with a client‑first mindset.
• Meticulous attention to detail and high level of organization.
• Eagerness to learn and grow within a dynamic, sales‑driven environment.
• Self‑motivated, proactive, and adaptable to shifting priorities.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Salesforce experience is a plus.

Base salary range is $68,000 to $72,000. In addition to salary, BDA offers robust PTO, vacation, a volunteer day, holidays, summer Fridays, benefits (medical, dental, vision, life and AD&D insurance, 401(k)), tuition reimbursement, mental health and financial wellness programs, professional development opportunities, and potential incentive compensation for revenue‑generating positions.

BDA is more than a workplace—it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, bold, creative and unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

Not ready to apply? Connect with us for general consideration.

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Must be 18 years or older to apply.